Estimate auditing
Captures every dollar of hidden damage. Line-level suggestions, OEM procedure flags, and photo-to-estimate assist so the first sheet you send already includes what insurers usually cut.
AI insurance dept · modern shop OS · built for collision
The All in One Management System. Never argue with an adjuster again.
ClaimTorque lives inside your shop's workflow. When the carrier emails a denial or short pay, the agent audits it against P-pages, OEM procedures, and DEG precedent, then drafts a cited response back to the adjuster — under your shop's name. You just hit send.
Fluent in every estimating system carriers use
CCC / MOTORMitchellAudatexDEG precedentOEM procedures
2023 Genesis GV60 Advanced AWD · State Farm · Round 1 of supplement
ct
Drafted three cited responses against State Farm's cuts. Blend time, pre/post scans, and feather-prime-block — all argued from CCC MOTOR P-pages and DEG #17278. Want to send it?
Ask ClaimTorque, or tell it what to do…
What's the gap vs State Farm's estimate?Why fight the crossmember as new OEM?Send it to the adjuster.
The numbers
More money back. Less time spent.
What shops in the private beta are seeing.
+$14K/mo
Median revenue recovered per shop — money you already earned, back on the books.
30 secvs 2 hrs
Your effort per claim. Forward one email, tap approve. The research and drafting is done for you.
100%
Of disputed lines answered — even the $96 short pays that used to be cheaper to eat than to fight.
<48h
From forwarded email to a first draft sitting in your inbox, ready to approve.
How it works
Your job: forward, then approve.
Agents do the research, drafting, and tracking. You approve with one tap — everything is sent under your shop's name.
- 01 — Intake01
Upload the PDF
Drop in the insurer's estimate or denial — the same PDF you already receive. No CCC integration. No login dance. No setup.
Your effort~30 seconds - 02 — Agents draft & track02
Torque it
Agents reconcile each cut against P-pages, OEM procedures, and DEG precedent — then draft every response and queue every follow-up on the carrier's own clock. Nothing is sent until you tap approve.
Your effortone tap per round - 03 — Money lands03
You get a one-line summary
The approved supplement is reconciled against your repair order. If a carrier won't move, you get a complete, organized file — every exchange cited and time-stamped — ready to hand to your appraiser or attorney.
Your effortreading one email
Try the agent
Pick a denial you heard this week.
Watch the agent draft the response it would send the carrier — argued from their own estimating guide, not opinion.
ctClaimTorque agent · response to "blend time" denial
Regarding the blend allowance on adjacent panels: the carrier's own estimating guide lists blend as a not-included refinish operation — published refinish times do not include blending adjacent panels for color match, and the guide directs that blend be added separately for each repair.
This reading is confirmed in the public DEG record #17278, where the information provider states blend allowances are in addition to panel refinish time.
Requested: restore 2.1 hrs blend at the posted refinish rate. Please respond to the cited guide language specifically.
This reading is confirmed in the public DEG record #17278, where the information provider states blend allowances are in addition to panel refinish time.
Requested: restore 2.1 hrs blend at the posted refinish rate. Please respond to the cited guide language specifically.
Sample output. Live responses cite the current guide edition and DEG record for your specific claim — and nothing is sent until you approve it.
Shop OS
Keep your technicians focused on repairs.
Let ClaimTorque handle the busy work.
The AI insurance department is the headline. The modern shop OS underneath is how you actually get the repair out the door.
Agentic parts procurement
Quote, order, and track OEM, aftermarket, and recycled parts in-app. Price-match alerts and core return reminders built in — stop overpaying and catch billing errors before they ever cost you.
Scheduled insurance follow-ups
Every claim is chased on the carrier's own response clock. Nothing stalls waiting on approval, no manual phone tag, no claim forgotten in a queue.
Customer comms & status
Automated texts at drop-off, parts in, paint started, and ready for pickup. The customer is informed at every step without anyone picking up the phone.
What you stop doing
Everything your estimator stopped having time for.
The average disputed claim costs a shop two hours of skilled labor — so short pays under $500 simply get eaten. ClaimTorque's agents fight every line on every claim, because their time costs nothing and their memory never resets.
- Line-by-line audit vs. P-pages & OEM proceduresAgent
- DEG precedent matched to each disputeAgent
- Supplement packet drafted for your one-tap approvalAgent + You
- Every rebuttal response drafted same-dayAgent
- Follow-ups queued on the carrier's response clockAgent
- Organized escalation file for your appraiser or attorneyAgent
- Parts quoted, ordered, and tracked in-appAgent + You
- Customer texted at every milestoneAgent
- Payment reconciled to your repair orderAgent
- Final approval on everything sent in your shop's nameYou
Do the math
What are denials costing you?
25
$540
20%
Recoverable per year with ClaimTorque
$90,720
- Currently walking away from
- $10,800 /mo
- Incremental recovery (70% win rate)
- $7,560 /mo
Assumes the remaining short-paid ROs are answered at industry-typical win rates for documented, cited supplements. Recovery is pure margin — agents do the labor, and ClaimTorque is a flat subscription.
Stop eating short pays
Stop eating short pays. Run the whole shop.
30-minute call. We'll run ClaimTorque on your own denials, show you the money it finds, and answer anything. No pitch, no commitment.